Terminology

  1. ‘Stockeld Park’ operates ‘The Laser Adventure’, ‘February Fun’, ‘The Easter Adventure’ ‘The Spring Adventure’,  The Summer Adventure’ The Halloween Adventure’, ‘The Christmas Adventure’ and various other events throughout the year. These are all operated by the legal trading entity, ‘Stockeld Farms Ltd’. In these terms and conditions, any reference to one of the above or ‘the Site’ & ‘the Park’ shall be deemed to also refer to all of the above unless otherwise stated.

  2. ‘Ticket holder’ ‘Visitor’ or ‘Guest’ shall mean any person entering Stockeld Park, for whatever reason, irrespective of whether or not they have purchased an entry ticket, activity ticket or event ticket.

  3. ‘Management’ and ‘Team’ shall mean directors, employees and other representatives of Stockeld Park, as identified by their uniform and / or identity badges.

  4.  ‘Minor’ shall mean any person under the age of 18.

  5. ‘Responsible Adult’ shall mean a person aged 18 or over who has responsibility for a Minor.

  6. ‘Tickets’ shall mean entry tickets, event tickets or activity wristband.

 

General

  1. Stockeld Farms Ltd accepts no liability for any loss or damage to individuals, vehicles or personal property, however arising, including (but not solely) any injury, distress, inconvenience or anxiety caused. The Ticket Holder assumes all risk and danger incidental to an Activity, Adventure Zone, Laser Adventure or Event, including any death, personal injury, loss, damage or liability. Where the Ticket Holder is a Minor, all risk and danger is assumed by their Responsible Adult.

  2. Management reserve the right to close, cancel or alter the opening times or event programme due to inclement weather, technical reasons, where visitor capacity is reached or any other reasons without refund.

  3. The Laser Adventure at Stockeld Park is not open every day. Opening dates and times are at the discretion of the Management and no visitor has the right to entry at any other time.

Stockeld Park reserves the right to refuse admission or remove from the Park (without refund) any Visitor who:

  1. Behaves in a manner which, in the opinion of Management, is likely to endanger or affect the enjoyment of other visitors;

  2. Uses lewd, threatening, abusive or insulting words or behaviour to other Guests, Management or Stockeld Team;

  3. Does not follow written or verbal instructions; or

  1. Behaves in a manner which may affect the health and safety of themselves, other visitors or Stockeld Team.Where the said Visitor(s) is / are part of a larger group, the whole group may be refused admission or removed from the Park (without refund).

  2. Any Visitor found to be damaging property, contents or grounds of Stockeld Park will pay for the cost of repairing that damage.

  3. Any person found engaged in criminal activity will be removed from the Site and reported to the Police. For the avoidance of doubt this includes criminal damage, possession of illegal drugs or possession of an offensive weapon. Visitors agree to allow themselves and their vehicles to be searched by Management or The Stockeld Team if requested

  4. Consumption of alcohol is only permitted when purchased from Stockeld Park and can only be consumed in designated areas. Anybody found to be under the influence of alcohol may be refused admission or escorted from the Site (without refund).

  5. Whilst we will make every effort to accommodate food allergy sufferers and will provide guidance as to which menu items are suitable, Stockeld Park cannot guarantee the absence of any ingredient in anything sold from our shop or cafes. Any food items consumed are entirely at the Visitor’s own risk.

  6. Smoking is only permitted in designated areas. Management reserve the right to eject anybody (without refund) found to be in violation of this clause. Smoking is strictly prohibited in all Laser Adventure areas, buildings, and queues.

  7. We kindly request that chewing gum and bubble gum are not consumed on the premises.

  8. Dogs are not allowed in Stockeld Park, except fully harnessed assistance dogs. There are public footpaths within the Stockeld Park Estate. However, we cannot recommend the leaving of any dog (or other animal) in a car whilst visiting. Management reserve the right to report any dog (or other animal) believed to be in (or at risk of being in) a distressed state having been so left and, if Management deem it necessary, to break into the car entirely at the owner’s expense.

  9. Visitors park their vehicles entirely at their own risk. Stockeld Park cannot guarantee the security of vehicles, their contents or any damage caused. All visitors must comply with one-way traffic systems, speed limits and the directions of a Stockeld Team member when using the car park areas and other Estate roads. No vehicles are allowed to remain in the car parks outside of opening hours without the express prior written permission of Management.

  10. For health and safety reasons we recommend that sensible clothing and footwear is worn at all times. In particular, long sleeves, clothing covering the knees, socks and closed toe shoes are recommended for The Laser Adventure. Stockeld Park is a family attraction and we ask that all visitors dress appropriately. The wearing of clothing which, in the opinion of Management, is inappropriate is not permitted. Shoes and shirts must be worn at all times.

  11. Given the nature of the Laser Adventure site and woodland environment, some surfaces may be uneven and also muddy. Stockeld Park accepts no liability for injury, loss or damage as a result of this.

  12. In the event of a fire alarm or other emergency, irrespective of whether it proves to be genuine or not, the Site may need to be evacuated in order to protect all Visitors, team members and Management. Stockeld Park does not accept any liability for any delay or closure, nor is it liable to refund part or all of the ticket.

  13. We accept no responsibility for lost property and reserve the right to dispose of any items found. In any event, all lost property is disposed of at the end of each season.

  14. From time to time Stockeld Farms Ltd (or other authorised parties) carries out photography, filming or other forms of recording at Stockeld Park which may feature Visitors. By accepting these regulations, you agree that Stockeld Farms Ltd or any other authorised party may use such images or likenesses in any promotional, advertising or publicity material in any format whatsoever.

  15. Only persons authorised by Stockeld Farms Ltd may carry out photography, filming or other forms of recording for anything other than personal use.

  16. All complaints must be addressed to Management on the day of your visit. In the event that management is unable to resolve the complaint at the time, complaints should be directed to Stockeld Farms Ltd via email to customersupport@stockeldpark.co.uk within 14 days of your visit. We endeavour to respond to all complaints within 28 days of receipt.

  17. All decisions by Management and The Stockeld Team are final and binding.

  18. Should you choose to share your photo, video or other media with us via the website or a social media platform, you guarantee that you have, each and every time, all required permissions, including from copyright and other intellectual property rights.  You agree that Stockeld Park may use and / or share such photos, videos or other media on any platform it chooses without further compensation

 

Tickets

  1. All tickets remain the property of Stockeld Farms Ltd and are non-transferable, non-exchangeable, non-refundable and void if defaced or altered. Tickets cannot be sold, at any price, to any third party without the written prior permission of Management. Lost or stolen tickets cannot be replaced.

  2. Tickets are only valid on the day of issue or, if purchased online in advance, the date and time stated

  3. We cannot issue refunds for the reason of adverse weather conditions, whether tickets are purchased in advance or on the day.

  4. Tickets may be purchased online in advance. We operate a booking system in conjunction with DigiTickets. Bookings are not confirmed until you receive email confirmation. All online tickets must be printed and presented on the day. DigiTickets hold (but do not sell) your data and issue tickets on behalf of Stockeld Park. All queries for online bookings should be directed to customersupport@stockeldpark.co.uk. DigiTickets has no authority to exchange tickets or issue refunds.

  5. Pre-purchased Laser Adventure tickets entitle the holder to THREE 15 minute games over the 1.5 hour period specified on their ticket.

  6. Purchase of a Laser Adventure ticket, whether in advance or on the day, does NOT entitle the holder or group to exclusive use of the Laser Adventure arena. Exclusive use of the arena by a ticket holder or group is solely at the discretion of Stockeld Park management.  

  7. Pay-to-Play Laser tickets are valid for one 15 minute game and only available on site on the day.

  8. Pay-to-Play tickets are issued on a first come first served basis. We reserve the right to refuse entry for any reason, including insufficient numbers to operate.

 

Supervison

  1. All Minors under the age of 18 must be accompanied by a responsible adult aged 18 or over. One adult can be responsible for more than one Minor, and must supervise those Minors at all times. Supervision ratios are entirely the decision of the responsible adult(s), and must be reduced below the stated maximum if the responsible adult(s) believe it to be necessary. This is not only for the safe-keeping of the park, but also in case of a medical emergency.

  2. Stockeld Park accepts no responsibility for the supervision of Minors – this is the sole responsibility of the accompanying responsible adult(s). If Management deem the supervision to be insufficient or not in accordance with the Park’s guidelines, we reserve the right to escort the entire group from the Park.

  3. It is solely the decision of the responsible adult to decide whether Laser Adventure, or any piece of equipment therein, is suitable for an individual child. Stockeld Park accepts no responsibility for that decision. The Laser Adventure is recommended for ages 7 and over, a responsible adult must remain on site at all times but does not have to play the game.

  4. In the case of a medical emergency for an unaccompanied minor, we reserve the right to treat the minor in the absence of a responsible adult.

 

Laser Adventure Birthday Party Package

  1. Parties require a deposit amount equivalent to 10 children which is payable to secure your booking.

  2. Any additional children attending the party must be fully paid for at least 2 days before party date.

  3. The minimum number of participants is 10 and the maximum is 20. If you require any more than 20, please contact Stockeld Park direct on office@stockeldpark.co.uk.

  4. We understand that it is not always easy to be certain of party numbers when booking. We recommend you book for the minimum number you expect to attend. Confirmation of final numbers must be made by telephone or email to office@stockeldpark.co.uk at least 48 hours before the day of the party. If the number changes from the original booking by more than 8, we cannot guarantee to be able to accommodate or provide food for all participants, although we will endeavour to do so.

  5. Supervision guidelines and ratios must be adhered to at all times.

  6. In the event of cancellation all monies paid are non refundable and cannot be transferred to any other event.

  7. Parties are only available on certain dates and at certain times. We reserve the right to change these at any time.

Terms & Conditions

The Laser Adventure

© 2019 by Stockeld Park

Command HQ:

01937 586101

laser@stockeldpark.co.uk

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Locate Us:

Stockeld Park, Harrogate Road

Wetherby

LS22 4AN

The Laser Adventure Wetherby